Operations

Facilities management consultancy

A well-thought-out workplace increases productivity and improves employee wellbeing, so why wouldn’t you invest in your portfolio?

However, when it comes to a workplace strategy, sometimes the best solution isn’t always obvious. From procuring services to workplace design, understanding the best approach often requires the expert touch.

With a wealth of experience in strategic and operational facilities management, our consultants have the knowledge and understanding to define and realise your needs. 

What we offer

We have an array of services tailored to client needs

At Mace, we understand that every client is unique, and effective strategies are only possible when we work alongside clients in a partnering approach. We work with our clients to outline their requirements, whether you need a full review of your delivery model, a utilisation study or asset management.

We are happy to apply our experience when it comes to designing a new build or maintain an existing one and make recommendations in terms of cost, layout, risk and best practice. We can recommend suppliers and manufacturers to assist with the work, advise on strategy and equipment, and monitor or carry out the process - no matter where you are in the world.

Contact us

  • Andrew Smart

    Global Head of FM Consultancy
    Email

Services

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Your company premises are just the beginning.

Creating a strategy to maximise the life of your assets is crucial to keeping your building running. We can help you develop and implement a maintenance strategy, as well as supporting with condition surveys, life cycle cost models and energy management. 

Whatever your requirements, we have the expertise to help you meet your objectives.

You know you need an FM strategy but you’re not sure where to start. Our consultants have the hands-on experience to support you in finding the best-fit solution. Whether you need procurement support, delivery model strategy development or an interim manager we can work with you to fulfil your needs.

Our people can help you join the dots between the physical workspace, the people that use it and the technology to support portfolio efficiency and create incredible experiences. 

Whether your building is still in the construction phase or has been operational for some time, design reviews and good space planning are a key part of supporting employees’ efficiency and performance.

Never underestimate the use of a manual.

The creation of comprehensive and focused building manuals is essential for a number of business critical reasons. It is about informing the future of buildings, smoothing the transition from construction to operation. We have a dedicated delivery team who specialise in planning, data capture, data review and technical verification. Let us write the handbook for you.

Mace offers cost-effective asset management solutions to help maintain your property. Trying to do this yourself, as well as running the core business, can be time-consuming and labour intensive, and a distraction from your main objectives. We work as a partner to your business, handling this side of the premises for you, functioning as either a multi-part or single service model.

Our service delivery proposals can include planned visits (planned preventative maintenance), or simply contact us when you need assistance through our help desk service. Mace operators are fluent in a wide range of languages, catering to an international clientele.

All aspects of maintaining the property are covered, including mechanical, electrical and public health (MEP) operations, civil maintenance, facility support services and residential ‘homeserve’ packages. We offer support on anything from basic repairs to cleaning, pest control, energy management and electrical testing. Whatever your needs and however often, we will tailor a package to suit your needs.

Mace offers its services to owners associations of residential, commercial and mixed-used properties. By assisting in the relationship between the owners and the service providers, it takes the pressure away from the residents, preserves the value of the property, and provides a safer, more enjoyable environment for tenants.

Mace can assist through administrative management, taking care of record keeping, organising general assembly and board meetings and ensuring our service delivery complies with legal and health and safety measures. We will also work with you to manage a host of other areas including preparing budgets, service charge invoicing and collection and ensuring adequate building insurance, to overseeing maintenance of the common areas and performing inspections and audits. A cost-effective package will be tailored according to your overall requirements.