Pairing expert knowledge with over two decades of experience, our people have provided construction, management and consultancy services to most of the UK’s airports – and plenty more around the world – driving innovation, efficiency and value into every aviation project.
Crucial to the planning, design and construction of many groundbreaking aviation projects – from London Heathrow to Lagos, Nigeria – our people have delivered airport infrastructure, baggage systems, piers, lounges and terminal buildings to a host of global clients.
With projects often taking place airside, or under strict instruction not to disrupt planes or passengers across a fully operational airport, the aviation sector is fraught with complex challenges. But as a result of our innovative approach to strategic planning, programme and project management, our people can offer solutions to even the most complex issues. The 87-metre control tower at Heathrow’s Terminal 5, for example, was built without use of a single crane.
What we offer
We offer a full range of services, all of which are fully customisable to our clients’ needs. Among these are programme, project, construction and production management, fixed price delivery, construction consultancy and pre-construction services.
Our teams have first hand experience across the entire aviation process, with an unparalleled commitment to boost efficiency and offer solutions through industry leading best practices. It is for reasons like these that several of our partners – such as British Airways and Heathrow Airport Limited – have worked with us consistently for more than 25 years. Such relationships help us pioneer the future, too. In June 2016 we became programme client partner for Heathrow’s ambitious expansion programme.
Managing all the moving parts
We understand the necessity to future proof our aviation projects – integrating multi-modal infrastructure to enhance the customer experience. Our capability extends to even the most intricate baggage and control systems, including cargo handling, bag stores and transfer baggage, alongside luxury lounges and 'high end' retail schemes.
The wellbeing of our employees is of paramount importance. More than 1,700 staff experienced our ‘Safety First. Second Nature.’ scheme during 2015, with our aviation and infrastructure teams hosting their inaugural awards that December – to recognise our health and safety culture. The system evidently works, with the Mace Heathrow team recently achieving two and a half million hours without a single reportable incident. Our commitment and approach to safety has been recognised by the Bristish Safety Council who have awarded us with both their Sword of Honour and Globe of Honour awards for 2016.
Collaboration and trust
Our aviation teams have played an instrumental role in Mace attaining the BS 11000 Collaborative Business Relationships standard through our willingness to collaborate with our airport operator clients. Additionally, the trust we have built with Heathrow and Gatwick airports is marked by ongoing framework agreements, demonstrating our value for money.
Our custom made ‘Six Levels of Planning’ model has helped make delays and wasted time on projects a thing of the past. First rolled out on BAA’s London Heathrow Terminal 4, this scheme is now a fully certified standard on projects, reinforcing our hallmark of efficiency and leading to even more clients enlisting our risk mitigation services.
We appreciate the impact that large scale construction projects can have on communities – from noise pollution and traffic to security. This is why we consult local people from the very start of each scheme, ensuring they are involved and that there is a clear line of communication. Our investment in the local area also includes training and job programmes for those who struggle to find employment. This support includes widely recognised qualifications such as NVQs.
“I’m delighted that our client partners are now on board and I look forward to working with them to give the UK a truly world-class, sustainable hub airport.”