Raising international banking standards
Mace helped Standard Chartered Bank develop innovative workplace solutions, improving the effectiveness of its facilities across the globe.
Standard Chartered Bank Project summary
Standard Chartered Bank
- Start date
Standard Chartered, the leading international banking group, has a brand promise - here for good - that guides the company to always be there for their clients and always do the right thing.
It is perhaps this commitment, which echoes Mace's own values, that led to such a long and successful relationship.
Mace's facilities management division began working with Standard Chartered in 2009 when we were appointed to provide integrated facilities management services at the bank's offices in the United Arab Emirates and Saudi Arabia. Our relationship with Standard Chartered eventually expanded to 24 countries across three continents.
And it is not just our facilities management team that supported Standard Chartered’s ambitions to drive investment and trade. Mace provided project management services across Standard Chartered’s corporate real estate, as well as cost consultancy expertise for their retail and commercial projects.
Mace worked together with SCB to create a better workplace experience for their building users, and to encourage greater collaboration, staff engagement and productivity. In line with Mace's commitment to being a responsible business, and supporting clients with their sustainability goals, we implemented initiatives to encourage the bank’s employees to adopt responsible business behaviours.
Points of note
Mace worked with Standard Chartered to roll out employee experience surveys within their offices, the results of which enabled our team to introduce changes to the workplace to make it more enjoyable and productive for building users.
In addition to workplace design changes, Mace also led initiatives with its catering partners to improve hospitality services, as well as introducing more internal planting to improve communal areas and create a greener space.
As part of the wider facilities management and PMO role, we were engaged to reduce energy consumption across Standard Chartered’s most energy intensive buildings. We deployed a number of approaches to achieve ambitious reduction targets.
Committed to our target savings, Mace worked with the bank to find new energy solutions, in which we delivered a reduction in energy consumption and water every year for five years.
Across the account, Mace worked to implement technology that will improve the experience of its spaces, reduce energy consumption and extend the life of its critical assets.
On several sites, Demand Logic was used to provide live data intelligence on how the buildings are operating. This can then be used for bench marking or optimisation of the systems.
Mace worked to make the Standard Chartered London office more sustainable, by introducing various initiatives to encourage employees to be more environmentally friendly - including the removal of paper towels across the building and single-use cups. Hand dryers were installed across the building and all paper cups were replaced with reusable branded cups, collected and washed by the catering team to then be reused. This helped to save up to 1,500 cups and lids every day.