Metropolitan Police Service new Hendon training & operational facility

Mace and the Met join forces at Hendon

We completed the Metropolitan Police Service’s new training and operational centre in Hendon a month early, saving the client time and the taxpayer money.

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Metropolitan Police Service new Hendon training & operational facility Project summary


Metropolitan Police Service

Key Partners

Mayor's Office for Policing and Crime

Services provided

Project and programme management, Contracting, Specialist services, Consult, Construct


Public buildings and estates


UK and Europe, UK - London and south-east England

Project timeline

Start date
March 2014
End date
May 2016

Project story

The vision of the Metropolitan Police Service (the Met) was to consolidate its existing training facilities into a modern, efficient and flexible complex fit for 21st-century policing, giving the facility a much-needed update. It wanted to provide a service to the people of London from around 100 buildings, including the new training centre, and utilise its accommodation to have a clear, professional working environment for staff.

The £76m scheme is one of the largest projects undertaken by the Met for many years and we helped to consolidate more than 25 outdated buildings dispersed across a 73-acre site into two. These two buildings, sited on 11 acres at the north end of the estate, provide more than 21,500 square metres of flexible training and operational space for more than 2,000 officers and staff.

While responsible for the buildings construction, we identified efficiencies that could be made to the design, resulting in a better use of the overall space. We also helped to recognise the historic significance of Hendon, the ‘spiritual home of the Met Police, by working closely with the client.

It was also important that the building allows agility and promotes remote working through its technological capability and connectivity.

Hendon Metropolitan Police Service Monument - Mace Group

Project stats

39 classrooms, each housing 16 students
90 week construction programme
620 seat auditorium

Points of note

BIM strategy

The Mayors Office for Policing and Crime (MOPAC) mandated BIM Level 2 on the project so our project team worked with the client to develop a BIM strategy, featuring technical data and information exchange requirements. Once the BIM execution plan was in place, a 3D model of the planned training centre was created. This was used to manage the overall design coordination and detect potential clashes.

Benefiting from BIM

BIM also enabled us to transfer responsibilities for some work packages - including mechanical, electrical and public health (MEP), steelwork and cladding - from the design team to specialist sub-contractors. This approach enabled the development to look at different aspects of the build in more detail, resulting in better design solutions, including streamlining the size and crisp detailing of the MEP services. BIM not only aided the construction but improved the look and feel of the building.

Community spirit

Building 36, one of the structures destined for demolition, was symbolic of the area's rich history in aviation. It became clear it was important to the community and after listening to their concerns we decided to rework the plans to retain the building and preserve it as a reminder of the area's proud history.

Flexible, adaptable, sustainable

Working closely with the Met Police, we successfully submitted a detailed planning application that reflected the clients vision to create a world class learning and teaching environment. There was also a sustainable focus from day one, with features including rainwater harvesting, a green roof, permeable paving, LED low-energy lighting, a 50% reduction in running costs, as well as efficiencies in heating and lighting.

The vision was that by 2020 all staff should be able to work from where they need to in an environment that is fully connected and have technology that enables full connectivity of data, information and people.

Engineering excellence

The client requested an increase in size to the multi-user hall after works had started. This required the space to be enlarged from a 220-seat auditorium up to 620. Therefore, innovative solutions had to be developed to work with the existing footprint. We provided a number of different design solutions and developed budget cost envelopes to work within the original design. This was incorporated within the original programme period.