Mace People: Rachel Gillot - Mace Group
Mace People

Rachel Gillott

Operations Director

Consultancy, UK and Western Europe

Rachel Gillott doesn’t do things by halves. Since joining Mace in 2007 she has managed projects globally and is now the account manager for a number of prestigious clients. Progressing from the Mace Graduate Development Programme to project manager and now associate director, Rachel shows the same dedication in her career as she does to the extreme sports she competes in.

How did you come to work for Mace?

After graduating from university I spent 18 months at a small project management firm that happened to be providing the fit out to law firm offices that Mace had built. So while I was getting some great experience to kick start my career and give me a good knowledge base, I found myself becoming more aware of Mace and the bigger and better projects I could be working on.

I joined Mace on the Graduate Development Programme. It is, without hesitation, the best in the industry and to this day I am grateful to have been selected. It opened up opportunities on projects and within the Mace network that I believe would take longer without the scheme. It gives you the confidence to know that when directing a project, you can’t go wrong if you follow the Mace Way.

What do you enjoy most about your current role at Mace?
The variety. Working on a number of global accounts requires me to be flexible in my approach, think on my feet and be responsive to client or colleague requests. Also the travel – my role has allowed me to see places I would never have considered… St Petersburg, Dominican Republic, and Tel Aviv to name but a few.
What has been your favourite project at Mace?

I led Mace’s first ever project delivered out of the New York office and we really pulled it out of the bag. It was the first project to be awarded LEED (Leadership in Energy and Environmental Design) accreditation for Mace in North America and it was awarded an Honourable Mention at the US Green Building Council of New Jersey ceremony.

As a reflection of the quality in the delivery of the project, the client awarded us a continuation for a further 400,000 sq ft fit out of office space over 15 floors. It was a significant win for an office that only had four members when I transferred to New York!

Mace People: Rachel Gillot - Mace Group

“Working on global accounts requires a flexible approach, thinking on my feet and being responsive to client requests.”

What skills do you need to be good at your job?
Patience – for which I'm not renowned! Flexibility, good organisational skills, the ability to listen well and get on with most people.
What advice would you give to someone looking to get into what you do?
Don’t take no for an answer. The competition these days is fierce and if you don’t actively pursue the opportunities then you'll miss out.
What do you see as the big trend for your specialism in the next five years?
Technology is transforming our everyday lives, shaping the buildings where we live and work, and changing the way real estate is located, developed and transacted. The current trend is whether the commercial real estate industry is keeping pace with technological change, and if it has the means to drive innovation and increase efficiencies.
What might someone be surprised to know about you?
It won’t necessarily surprise the people who know me, but my passion is triathlon. I’m also about to undertake my first half ironman challenge.