Transformational Excellence Manager
Facilities Management, UK
After graduating with a degree in management and entrepreneurship, Millie fell into the world of facilities management and has never looked back. Joining Mace as a graduate in September 2015, Millie is now a Transformational Excellence Manager, driving consistency and efficiency across one of our European portfolios.
- Why did you choose to join the graduate programme at Mace?
- Mace has a solid reputation and the Graduate Development Programme promised personal and professional development, and the opportunity to work on some fantastic projects. The company’s core values aligned with my own, and Mace’s attitude towards future young professionals gave me reassurance that the beginning of my career would be in good hands.
- What does your role involve?
- My role is quite involved due to the nature of facilities management. The operative word is management! Management of the supply chain, relationship management with new clients and new team members, management of health and safety documentation, and involvement with the management of strategic decisions. I have been involved in heading up internal and external communications between the client, central team and new team members, reporting mobilisation progress and training staff.
- What has been your experience of the Mace Graduate Development Programme?
- My first experience of the graduate scheme was a good one. I had the opportunity to network with future colleagues through a two day induction session welcoming us to the working world. Throughout the year I've completed modules on the different elements of construction, and attended talks by Group Board members.
- What do you enjoy most about your current role at Mace?
- The independence. I'm not micromanaged which means I can think much more strategically and make decisions. The culture is supportive and my opinions are listened to by senior managers, which is encouraging; it makes me feel comfortable communicating with anyone at the company when I need to ask for help or advice.
- What skills do you think you need to be good at your job?
- Proactivity, a willingness to learn, good organisational skills, confidence in your own abilities, networking skills and most importantly, you have to be a great team player.
- What do you hope you will be doing in the next five years?
- My Royal Institute of Chartered Surveyors chartership is one of my next goals. That said, there are so many opportunities at Mace it’s hard to be any more specific. I hope the next five years allow me to take on new challenges, roles, responsibilities and ultimately the opportunity to work on more accounts across Macro.
- What piece of advice would you give to someone applying for the Graduate Development Programme at Mace?
Showcase your ability to work well as a member of a team. Don’t be afraid of working outside your comfort zone as it will take you places!
Take time when filling out your application form, do your research and show how enthusiastic you are to work for Mace – they are a brilliant company that really listen to graduates.
- What might someone be surprised to know about you?
- I love clay pigeon shooting and I'm pretty good at it! I’m even organising a graduate day out to go in a few weeks’ time.
“The company’s core values aligned with my own, and Mace’s attitude towards future young professionals gave me reassurance that the beginning of my career would be in good hands.”