Consultancy, North America
Having managed operations in North America since 2012, Greg Parker has grown Mace’s offer across the continent, supporting global brands from LA to New York and developing a team of over 200 cost and programme managers.
- What brought you to Mace?
I've known Mace's chief executive Mark Reynolds for over 20 years. Early in my career, I worked at Heathrow Airport in London, and Mark and I actually sat in the same trailer - me as a quantity surveyor and him as contractor. He went on to join Mace and I moved out to North America. In 2011, Mace was looking for someone to head up the North America business and after several interviews with the company, the way Mark tells it, he saw my name on the shortlist and the rest is history.
- What is it like at Mace?
- I was here at Mace when we won our first New York job, and now we're a $25m business. I've been involved in almost everything. I came in with a cost consultancy but picked up project and programme management and now run the whole business. At Mace we never rest on our laurels, we believe there is always a better way to do things and, as such, our culture is to innovate, challenge convention and take calculated risks. As Managing Director, it’s important to me that we recruit like minded people and give everyone the freedom and support to be bold.
- What has been your proudest moment at Mace?
- My time at Mace so far has been a real journey. Growing the business in North America has been a challenge. We’re still a relatively small business compared to some of our competitors but as we landed small contracts with major clients we’ve seen steady, and at times rapid, growth due to our approach and flexibility. We now offer a national service with hub offices in New York, Chicago and LA and business is booming. I'm proud to work at Mace, but I can't say I have a proudest moment, it's been a proud journey.
- What advice would you give to others looking to do what you do?
- Go for it. My number one piece of advice is that the only thing certain in our industry is the uncertainty. In 30 years of doing what I do, I've never had the whole journey mapped out ahead of me. I'd rather seize the opportunities when they come. If you’re considering the industry, there’s no better way of understanding it than getting on site to see everything in action.
- What trends do you see emerging over the next five years?
- I think the way we do business is going to change significantly. Clients want their consultants to be partners, and they want to create collaborative relationships and work with globally mobile companies. The more our goals and metrics align with our clients, the more relevant and successful we will be. The business landscape looks very different to what it did five years ago and it will probably look different again in another five. Without a doubt digital technology and AI will play a big part and I hope to see rapid change across the continent in terms of committing to ambitious sustainability measures.
- If you hadn't got into this line of work, what might you have done instead?
- I'd have been a vet... that is if astronaut school hadn't worked out.
“I was here at Mace when we won our first New York job, and now we’re a $25m business.”