ICT Infrastructure Manager
Information Technology, UK
Since joining Mace, Chris has grown his knowledge and experience in information and communications technology to lead infrastructure projects that help the global business to operate more efficiently and safely.
- How did you get into what you do?
I studied for a GNVQ in IT at college, then went to uni and did a degree in computer science. During my studies I did a year placement with a company and they took me on after I graduated. I joined Mace in 2007.
- How has your career progressed since joining Mace?
I started as an engineer with Como [Mace’s fit-out business], setting up mini offices for the project teams on each site. Then I moved to the infrastructure team to look after technical operations such as data security, data backups and other live systems. I worked up to team leader and then manager. Mace has invested in me over the years. I’m now a Microsoft certified solutions associate and I’ve just taken an exam in project management.
- What do you enjoy most about your current role at Mace?
The diversity of the projects I work on. I can be implementing a new system one day and helping the company bid for work the next. I’m often doing multiple things at once, such as troubleshooting issues and even writing new policies.
- What has been your proudest achievement at Mace?
The work I did on getting Mace ‘Cyber Essentials’ accredited. I managed the project and it now means that we can assure all of our stakeholders that we are top of the game in protecting our information systems against cyber attacks. It was a lot of work but a real team effort.
- What skills do you need to be good at your job?
You need to be a good leader and motivator, be able to work under pressure, multi-task and accept that a planned day will almost never go to plan. You need to be committed to meeting deadlines and be prepared to work out of hours – I’ve been sat in data centres at 3am trying to fix urgent problems that have arisen overnight.
- What do you get up outside of work?
- I have twin boys who are coming up for 3 years' old. Needless to say, they keep me very busy at weekends.
- If you hadn’t got into this line of work what do you think you might be doing?
- I maybe would have followed after my dad and become a car mechanic – it's something that always interested me as I've always had a love for cars, but he helped me make the right decision - I haven’t looked back.
“You need to be a good leader and motivator, be able to work under pressure, multi-task and accept that a planned day will almost never go to plan. ”