Experienced People

Anne Michaels

Senior Project Change Manager

Consultancy, UK

Change management is something that Anne Michaels is extremely passionate about. Anne began her career working for a large construction company and transitioned into Mace after gaining 16 years’ experience in the field and industry.

How did your career lead you to Mace?
In 2000 I began my career working for a large construction company which introduced me to project management and construction. I worked there for seven years and then moved to another construction company where I started my career in change management. After this, I took a break from construction and went into change and people management in higher education which was mostly around mergers and downsizing. I’ve always believed in the importance of people management for successful project delivery and am interested in human psychology so this was great career development. 

At my first interview at Mace I felt an instant fit for the role I was recruited for which involved introducing New Ways of Working within a relatively young organisation.

What is change management?
Change Management is a structured way of transitioning an organisation from its current state to the desired future state. It involves making an impact on a company's processes, systems, communication and culture ultimately improving through numerous approaches and methods - which always impacts employees.
What has been your proudest achievement at Mace?
I decided to take on a full time Masters while also working full time – my classes began shortly after I joined Mace so it was a delicate balance to ensure none of my projects suffered. I recently completed my masters and even managed to achieve a good grade.  For me, doing a Masters affirmed that which I already knew and gave me the opportunity reflect on my career. This is of course in addition to the new skills (both practical and academic) and the added benefit of working with individuals from very different backgrounds.
What do you enjoy most about your current role at Mace?
My current role involves a review and restructure at a government department. I get to support people through a period of great change. Making a positive impact on careers and organisations is truly rewarding. It also helps that the team I work with is one of the nicest.
What do you see as the big trend for your specialism in the next five years?
Change management is improving in popularity as companies and realise the need for innovation to improve efficiencies. There is also the realisation that a positive change in culture can lead to greater collaboration and productivity. Companies, now more than ever, are looking at their costs and how they use technology. Clients want to know how they can save and it's my job to change not only profit margins but also the way employees are managed.
What do you hope you will be doing in the next 5-10 years?
My long term plan is to continue to work in organisational change moving on to a more strategic level, advising and mentoring leaders.
What might someone be surprised to know about you?
Some people may not know that I've run quite a few races with half marathons being my ideal distance.
Anne Michaels, Senior Project Change Manager, Consultancy

“Clients want to know how they can save and it’s my job to change not only profit margins, but also the way employees are managed.”